Just because Saks specializes in expensive items does not mean you need to take on some high class society, nose snubbing attitude. Let me remind you it is a department store with 25% off coupons so bring those attitudes down 10 notches especially since you are on employee discount. You are not better than any black/white/Spanish or other customer that comes in there.
I'm a retired man who's entering a new life style so I decided a new wardrobe would be in order, i visited Saks on a few occasions each time I was meet by security at the mall entry greeted and then by several clerk's once i entered, i felt very watched, so much so that I thought I would leave. I understand all the snatch and run going on but profiling your customers is not a good look .I don't steal and at 70 years-old I don't run very fast so what's really going on Saks?
Customer service here is horrible overall. It gets three stars simple for the one nice African man in the shoe department and the black lady and middle eastern woman in purses. Other than that the rest of the staff needs to come off their high horses.
I love the place. You can find the best brands here.
Service here is fantastic! Staff here is great always make me very comfortable. Bill has helped with a couple of purchases here he's awesome and very knowledgeable.
Service was amazing, I was buying a shoe at neimans but they sold it to another customer even though I had called ahead for it to be put on hold . But that's ok I went to saks located in same mall and got my shoes with amazing deal.
Saks Fifth Avenue is a US Department Store based in Chevy Chase, District Of Columbia. Saks Fifth Avenue is located at 5555 Wisconsin Ave, Chevy Chase, MD 20815, USA.
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